Shipping

Shipping Information

At Vibroacoustic Solutions, we strive to provide the best possible shipping experience for our customers. Below, you'll find detailed information about our shipping policies.

Free Shipping

We offer free shipping on all products, ensuring that you can enjoy your purchases without any additional costs.

Processing Time

Orders are typically processed and shipped within 24 to 48 hours after they are placed. However, during periods of high demand or special promotions, there may be delays in processing times.

Domestic Shipping (Within the US)

  • Shipping Carrier: For most purchases over $300, we use UPS Ground.
  • Delivery Time: On average, products are delivered within 1 to 3 business days once they are shipped, provided they are in stock.
  • Tracking Information: You will receive tracking information via email once your order has been shipped.

International Shipping

  • Free Shipping: We offer free shipping to most countries worldwide.
  • Duties and Taxes: If duties are required for your order, we will notify you and provide the option to either cancel your order or pay the required duties.
  • Delivery Time: Delivery times vary based on the destination country and local customs processing.

Special Circumstances

  • Item Availability: If an item cannot be shipped or may experience extensive delays in processing, we will notify you promptly. You will have the option to cancel your order or wait for the item to become available.
  • Order Cancellation: If you choose to cancel your order due to delays or unavailability, we will process a full refund.

General Shipping Terms

  • Business Days: Our shipping times are calculated based on business days (Monday through Friday).
  • Holidays and Weekends: Orders are not processed or shipped on weekends or holidays.
  • Tracking Updates: You will receive updates on the status of your order via email.

Contact Us

If you have any questions or concerns about your order or our shipping policies, please don't hesitate to contact us at support@vibroacousticsolutions.net. We're here to help! Thank you for choosing Vibroacoustic Solutions. We look forward to delivering your purchases promptly and efficiently.